DNV GL/NIAHO Accredited facility.
In 2013, a Vanguard Communications survey showed that patients complained four times more often about the bedside manner of their doctors, such as being dismissive about their concerns, failing to listen, and being rushed, than they complained about the medical abilities of those doctors. Countless other research sources confirm that bedside manner, that is how a doctor and patient interact, is a primary concern for most patients. Why? How a doctor and supportive medical staff interacts with you can make all the difference in your comfort, anxiety, mindset, trust, and ultimately the outcome of your treatment.
The type of hospital you choose has a huge impact on the type of bedside manner you’ll encounter. Large hospitals often have doctor timelines, specifying that a doctor can only spend a certain amount of time with each patient. These doctors have a multitude of patients vying for doctor-patient time because they’re responsible for such huge patient loads at large hospitals.
Expediency in moving patients along the to-do list to get them in, treated, and out of the hospital can often come at the sacrifice of personalized treatment and care for the patient. And, it’s a problem that initiates at the very top as the policy makers and directors of big hospitals are often not medical doctors versed in the importance of developing a patient-doctor relationship through bedside manner.
If you refuse to sacrifice peace of mind, comfort, and trust in your medical staff just because they might be skilled, look no further than small hospitals like Eminent Medical Center.
Eminent Medical Center is a hospital and treatment facility servicing the Fort Worth and Dallas areas of Texas. It’s a state-of-the-art, licensed medical facility with everything that you need to receive the superior quality of care you need and deserve from staff dedicated to providing more than just an impersonalized service. The Eminent difference is in valuing each patient as a person in need of care, not a case number in need of mindlessly moving along a to-do list.
From tranquil pre and post-op areas and private rooms with 55” high-def televisions for patients to spacious, luxury family waiting areas with complimentary beverages, WiFi, and 70” high-def televisions, every feature of Eminent’s 26,000 square feet was constructed with patient and guest comfort in mind.
Unlike larger hospitals, the Eminent campus has everything you need on-site, including a pharmacy, so that you can receive thorough, prompt, and expedient treatment.
Eminent is physician-owned, meaning those making the policies all have first-hand experience in delivering care and understand the irreplaceable value of bedside manner in the patient healthcare experience. Delivering personalized attention, compassion, and addressing both the unique and common concerns of each patient is a top priority for the staff at Eminent.
Contrary to what you may think, you do not have to sacrifice bedside manner for skilled services at the larger hospitals. Whether it’s a nurse, doctor, or lab personnel, Eminent staff work together to ensure you understand and are comfortable with each facet of your treatment and care. By making Eminent your choice, you will never be rushed or dismissed while receiving world-class, reputable care by highly-skilled professionals.
The next time you or a loved one needs hospital care — whether for a preplanned surgical treatment or an emergency situation — there’s no reason to deal with crowded and uncomfortable waiting rooms, excessive waits or poor customer service. Instead, visit Eminent Medical Center in Richardson, TX – where you’ll enjoy unsurpassed care, efficiency and true hospitality! Contact us today!
